| Here are
some common questions that are asked about our On-Hold
marketing program. |
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| Q: |
"We try not to put our
callers on-hold" |
| A: |
We applaud your efforts. We don't encourage our clients to put people on-hold either. But there are legitimate reasons why your callers are put
on-hold, every day. Many callers prefer to wait a few moments if their intended party is busy or on another extension. Perhaps the caller needs
information that has to be looked up, or they wish to wait while their party is paged. You need never be ashamed for placing a caller on-hold when you employ Message On-Hold.
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| Q: |
"Why hire professionals to script and voice our productions?"
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| A: |
Legal issues aside, we have the skills, the tools and the know-how to inspire caller confidence. No one should take a chance with their business identity unless they have the experience and resources to deliver
recordings of the highest quality and presence. After all, your business is, quite literally, on the line.
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| Q: |
"How often should we update our on-hold messages?"
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| A: |
It's hard to give you a fair estimate without knowing the business you're in, but generally speaking, your script changes should follow the same
pattern as your other promotional campaigns or announcements. If your needs fluctuate we can offer a Customized Plan. In addition, you may also request additional script changes on an as-needed basis.
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| Q: |
"Why Message On-Hold?"
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| A: |
It is fast, easy and very affordable. Our professional writers and major market announcers will become an active important part of your client
service and marketing teams.
Message On-Hold is the most cost effective advertising you'll ever engage in. Can radio, TV, the Yellow Pages or any other media deliver your
specific message to 100% of the people interested in what you have to offer? The other media will hopefully will get people to call your business. Message On-Hold will make them glad they did call.
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| Q: |
"How can we justify
the expense?" |
| A: |
Message On-Hold,
like any kind of marketing, is an investment, not
an expense. You'll find that our service will pay
for itself many times over, by building customer
loyalty, decreasing hang-ups and promoting a higher
awareness of your products and services. Message
On-Hold will inspire clients confidence in your business. More and more, companies are utilizing
this unique self-promotional tool. Think of your
Message On-Hold Marketing System as a personal attendant
that takes care of your clients when you can't.
The bottom line? We're in business to help increase
your revenue. Message On-Hold really works when
implemented properly. Take-Hold Marketing does it properly!.
Our full service includes use of state-of-the-art
digital equipment, professional script writing and
professional voice recordings with an extensive choice
of licensed background music selected to further
enhance your businesses image and bottom line.
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